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04.02.2010 |
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Australia Tour: Wojciech Orlof (wojciech.orlof@reinvestment.pl) Wroclaw, Poland |
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For the second time I had a pleasure to go on the trip with the help of Umfulana.
First time was Namibia (great time) and now it was Australia, Vietnam and Thailand.
And it was perfetc. My wife and mine expectations were met, the quality of accomodation and balance of programme was exactly as agreed (thru adjustments and discussions with Umfulana – thanks for your patience).
Everything was smoooooooth and eeeeeasy, leaving no space for stres and worries.
There was only one very minor case in Bangkok when I had to call Umfulana and Gabi responce was faster then light:-) – situation was resolved in minutes.
So, thanks all in Umfulana and I am looking forward to see another adventure with You.
Thank you and all the best!!!
Diana Zipser-Orlof and Wojtek Orlof |
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01.11.2008 |
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Australia Tour: Lena Kvist Västra Frölunda, Sweden |
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Hi there,
We had a wonderful time (as always).
The B&B in Melbourne was excellent and Trevor I think his name is, introduced us to the art of going on public transportation and made us feel at home. A very nice person and simply excellent. Could not have been better.
The Retreat in Apollo Bay was nice and beautifully situated and we got very good suggestions of what to see. The outdoor spa and pool did not work,however, and when I pointed out that the VCR (video) apperently needed to be fixed (cleaning of the head), Bill knew that it was out of touch (needed to have a service or replacement.) And when that was not a surprise to him, I kind of wonder how long the pool and spa had been out of order.....???
It was a disappointment that the spa did not work, because it was really cold and we would have enjoyed that.
The roaring fire in the living room was nice and we enjoyed our stay, anyway.
Port Fairy: The Hotel was very nice indeed and Port Fairy a very nice place to stay.
Pomonal, Grampians: Very nice and hospitable. Enjoyed Mrs. Welch's cooking. Very good and nice hosts. Helped us to wash some clothes, too.
Robe: Very pleasant in the middle of town and we realy enjoyed it.
Barossa Valley: Stonewell Cottages, Tanunda. Simply a lovely place and the cottage had everything. You could not ask for more!!
Kangaroo Island: Very nice and hospitable. Nice wilderness tour and the car and everything worked fine. The dirt roads of the island are terrible. A 4-WD (four wheel drive) type Land Rover would be preferable, but the man from Hertz warned us and we drove slowly and stayed on the paved roads as much as possible. We also went with Peter and saw the penguins in Kingscote. He was a superb guide. [...]
Potts Point, Sydney. Very nice and central. Excellent service.
Yes, that's it!! And up here on the fjord we have -2 degrees and a mild snowfall and the mountains are all covered with snow!!
Greetings from Henry and Nordfjordeid |
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05.02.2010 |
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South Africa Tour: Vivien Tait Teltow, Germany |
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| This was our 3rd trip arranged by Umfulana and was once again perfect. We had one small misunderstanding with the accommodation at Ithala though. Our itinerary had quoted self-catering facilities available, but the hut they wanted to put us in, did not have this. It was one of the conference huts, very close to the others, nowhere to sit outside and definitely not what we expected or had last time we stayed at Ithala in 2004. However, after some discussion between the lodge manager and Umfulana, this was straightened out and we were given a fantastic private lodge. Apart from that everything went very smoothly – the distances and times were very accurate and all accommodations were super and lived up to our expectations. Our next trip to South Africa will certainly be arranged by Umfulana again. They are the BEST! |
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12.01.2010 |
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Austria Tour: Anita Soosay Dubai, United Arab Emirates |
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I wanted to thank you and your team from Umfulana for a well organized holiday to Vienna & Salzburg. The hotels you selected were excellent in both Vienna and Salzburg and exceptionally close to the major shopping streets and attractions. Everything was well organised from the hotel locations to our train timings – typically the kind of service we enjoyed the last time when we travelled to Italy with Umfulana. We had absolutely NO complaints except that we wish we had a little longer in each city, perhaps one additional day to get a little bit more out of what the cities have to offer – maybe better planning on our part the next time!
Once we have settled back into a routine, we will perhaps begin to plan our next holiday. If the location is on your provided list, we will be sure to contact you yet again.
Kind regards and many thanks once again for a job well done.
Anita |
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12.01.2010 |
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New Zealand Tour: Roslyn Kaplan (roz@arnon.co.il) RA'ANANA, Israel |
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First and foremost, I would like to thank Susanne and the staff of Umfalana for the most perfect itinerary one could wish for. Your humour, patience and professional answers to the many questions I asked is certainly an asset to the company when dealing with clients via the internet. Now for our trip.
On our arrival at Christchurch airport, we collected our car – no problem said AVIS and as everything had been paid "up-front" we were out on the road very quickly. We had a very long way to travel (5 hours) in pouring rain, but the welcome we received from Eva and Roly made it all worthwhile. All our B&B's were very good, receiving good advice from them on what to see and where to go first. Only the B&B at Te Anau was not at the level of the others, nor was our hostess and instead of being able to sit in the living room (with or without the hosts as in the other places), we spent the rest of the evening in our rooms.
The descriptions and directions to the various places, including all the wonderful sights to see, was as good as having our own personal guide sitting beside us. It was spectacular, made all the easier by having the compact folder (in which we kept our passports, the papers of the car, and all other papers required at a moment's notice.
Thank you, once again and we sincerely hope that we will be able to use Umfulana again one day on one of our future trips.
Roslyn Kaplan |
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