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05.02.2010 |
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South Africa Tour: Vivien Tait
Teltow, Germany |
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| This was our 3rd trip arranged by Umfulana and was once again perfect. We had one small misunderstanding with the accommodation at Ithala though. Our itinerary had quoted self-catering facilities available, but the hut they wanted to put us in, did not have this. It was one of the conference huts, very close to the others, nowhere to sit outside and definitely not what we expected or had last time we stayed at Ithala in 2004. However, after some discussion between the lodge manager and Umfulana, this was straightened out and we were given a fantastic private lodge. Apart from that everything went very smoothly – the distances and times were very accurate and all accommodations were super and lived up to our expectations. Our next trip to South Africa will certainly be arranged by Umfulana again. They are the BEST! |
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04.02.2010 |
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Australia Tour: Wojciech Orlof (wojciech.orlof@reinvestment.pl)
Wroclaw, Poland |
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For the second time I had a pleasure to go on the trip with the help of Umfulana.
First time was Namibia (great time) and now it was Australia, Vietnam and Thailand.
And it was perfetc. My wife and mine expectations were met, the quality of accomodation and balance of programme was exactly as agreed (thru adjustments and discussions with Umfulana – thanks for your patience).
Everything was smoooooooth and eeeeeasy, leaving no space for stres and worries.
There was only one very minor case in Bangkok when I had to call Umfulana and Gabi responce was faster then light:-) – situation was resolved in minutes.
So, thanks all in Umfulana and I am looking forward to see another adventure with You.
Thank you and all the best!!!
Diana Zipser-Orlof and Wojtek Orlof |
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12.01.2010 |
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Austria Tour: Anita Soosay
Dubai, United Arab Emirates |
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I wanted to thank you and your team from Umfulana for a well organized holiday to Vienna & Salzburg. The hotels you selected were excellent in both Vienna and Salzburg and exceptionally close to the major shopping streets and attractions. Everything was well organised from the hotel locations to our train timings – typically the kind of service we enjoyed the last time when we travelled to Italy with Umfulana. We had absolutely NO complaints except that we wish we had a little longer in each city, perhaps one additional day to get a little bit more out of what the cities have to offer – maybe better planning on our part the next time!
Once we have settled back into a routine, we will perhaps begin to plan our next holiday. If the location is on your provided list, we will be sure to contact you yet again.
Kind regards and many thanks once again for a job well done.
Anita |
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12.01.2010 |
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New Zealand Tour: Roslyn Kaplan (roz@arnon.co.il)
RA'ANANA, Israel |
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First and foremost, I would like to thank Susanne and the staff of Umfalana for the most perfect itinerary one could wish for. Your humour, patience and professional answers to the many questions I asked is certainly an asset to the company when dealing with clients via the internet. Now for our trip.
On our arrival at Christchurch airport, we collected our car – no problem said AVIS and as everything had been paid "up-front" we were out on the road very quickly. We had a very long way to travel (5 hours) in pouring rain, but the welcome we received from Eva and Roly made it all worthwhile. All our B&B's were very good, receiving good advice from them on what to see and where to go first. Only the B&B at Te Anau was not at the level of the others, nor was our hostess and instead of being able to sit in the living room (with or without the hosts as in the other places), we spent the rest of the evening in our rooms.
The descriptions and directions to the various places, including all the wonderful sights to see, was as good as having our own personal guide sitting beside us. It was spectacular, made all the easier by having the compact folder (in which we kept our passports, the papers of the car, and all other papers required at a moment's notice.
Thank you, once again and we sincerely hope that we will be able to use Umfulana again one day on one of our future trips.
Roslyn Kaplan |
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10.01.2010 |
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New Zealand Tour: Gene Heupel
Maple Grove, Minnesota, United States |
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Hello Susanne,
From the time we landed in Auckland to the time we took off from Queenstown, our New Zealand Christmas vacation was perfect. Every one of your arrangements went so smoothly, from the driver who met us at the airport to the rental cars, the B&Bs, the Interislander ferry, the Kaikoura Maori tour and Doubtful Sound. Your itinerary book was indispensable, the travel time estimates were accurate and your directions were good. (However, we highly recommend having a GPS!) The only way our trip could have been better is if you could have gotten the Kiwis to drive on the other side of the road…
Our B&B in Devonport just outside Auckland was the perfect place to start. The home was so beautiful with every amenity, and our host Judy went out of her way numerous times to help us get acclimated, especially to our car. In Rotorua, my husband and I were ready to move in permanently with Anneke and John. Christmas dinner in Blenheim with Heidi, Werner and their other guests was superb and an unforgettable evening. The rest of the trip was equally marvelous. Every B&B in Kaikoura, Christchurch, Tekapo and Te Anau was totally different from the next one, but every one had lovely rooms and usually an exquisite view and/or gardens to go with them. Every host made us feel immediately welcome, gave us great breakfasts on our schedule and excellent advice on what to see with the best way to get there. The final home in Queenstown took our breath away, and Derek and Margaret’s hospitality made it even harder to leave New Zealand.
Nineteen days allowed us to see some of both islands' highlights, but left us wanting to go back to some places for a much longer stay and curious about the places we missed. I'm glad you recommended that we spend at least two nights in each place; three would have been even better. Thank you, Susanne for your hard work in finding these wonderful accommodations, all of whose hosts spoke highly of Umfulana. Thank you especially for always being so prompt in returning our e-mails. You were a joy to work with!
Karene and Gene
Minnesota USA |
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