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24.09.2009 |
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Switzerland Tour: Dennis and Marie Hixson
St. Louis, MO, United States |
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Not even the lost of our luggage for the entire 10 days could prevent our dream from coming true! Our trip was just wonderful! All that Umfulana promised in accommodations, hidden places, and travel at your own leisure was true. We will never forget: 1) our nightly after dinner promenades on Lake Maggiore's lake front; 2) the friendly host at Andermatt’s Gasthaus, Manfred. His wife Suzanne did my husband's laundry as a gift; 3) the Great Gatsby decor and serene beauty of the Schatzalp; 4) Countess Khuen's personal dignity at the Schloss in Bolzano complimented the peace and beauty of her castle; and lastly 5) the B&B at Lake Garda was a beautiful retreat with breathtaking views from every window. Rafael was the perfect host. He was friendly and attentive but never intrusive. We also totally enjoyed Rocky and Glenda, his spaniels. The accommodation is a diamond in the hills above Lake Garda.
All of our breakfasts were excellent and spoiled us immensely.
Without the help of a GPS, the driving was a challenge. However, as we'd pulled up to our accommodations we each said, "It was so worth the adventure."
Thank you Umfulana for choosing excellent and unique accommodations and gracious hosts. We will recommend and use your services again and again.
Marie & Dennis Hixson |
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05.02.2010 |
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South Africa Tour: Vivien Tait
Teltow, Germany |
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| This was our 3rd trip arranged by Umfulana and was once again perfect. We had one small misunderstanding with the accommodation at Ithala though. Our itinerary had quoted self-catering facilities available, but the hut they wanted to put us in, did not have this. It was one of the conference huts, very close to the others, nowhere to sit outside and definitely not what we expected or had last time we stayed at Ithala in 2004. However, after some discussion between the lodge manager and Umfulana, this was straightened out and we were given a fantastic private lodge. Apart from that everything went very smoothly – the distances and times were very accurate and all accommodations were super and lived up to our expectations. Our next trip to South Africa will certainly be arranged by Umfulana again. They are the BEST! |
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04.02.2010 |
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Australia Tour: Wojciech Orlof (wojciech.orlof@reinvestment.pl)
Wroclaw, Poland |
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For the second time I had a pleasure to go on the trip with the help of Umfulana.
First time was Namibia (great time) and now it was Australia, Vietnam and Thailand.
And it was perfetc. My wife and mine expectations were met, the quality of accomodation and balance of programme was exactly as agreed (thru adjustments and discussions with Umfulana – thanks for your patience).
Everything was smoooooooth and eeeeeasy, leaving no space for stres and worries.
There was only one very minor case in Bangkok when I had to call Umfulana and Gabi responce was faster then light:-) – situation was resolved in minutes.
So, thanks all in Umfulana and I am looking forward to see another adventure with You.
Thank you and all the best!!!
Diana Zipser-Orlof and Wojtek Orlof |
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12.01.2010 |
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Austria Tour: Anita Soosay
Dubai, United Arab Emirates |
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I wanted to thank you and your team from Umfulana for a well organized holiday to Vienna & Salzburg. The hotels you selected were excellent in both Vienna and Salzburg and exceptionally close to the major shopping streets and attractions. Everything was well organised from the hotel locations to our train timings – typically the kind of service we enjoyed the last time when we travelled to Italy with Umfulana. We had absolutely NO complaints except that we wish we had a little longer in each city, perhaps one additional day to get a little bit more out of what the cities have to offer – maybe better planning on our part the next time!
Once we have settled back into a routine, we will perhaps begin to plan our next holiday. If the location is on your provided list, we will be sure to contact you yet again.
Kind regards and many thanks once again for a job well done.
Anita |
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12.01.2010 |
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New Zealand Tour: Roslyn Kaplan (roz@arnon.co.il)
RA'ANANA, Israel |
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First and foremost, I would like to thank Susanne and the staff of Umfalana for the most perfect itinerary one could wish for. Your humour, patience and professional answers to the many questions I asked is certainly an asset to the company when dealing with clients via the internet. Now for our trip.
On our arrival at Christchurch airport, we collected our car – no problem said AVIS and as everything had been paid "up-front" we were out on the road very quickly. We had a very long way to travel (5 hours) in pouring rain, but the welcome we received from Eva and Roly made it all worthwhile. All our B&B's were very good, receiving good advice from them on what to see and where to go first. Only the B&B at Te Anau was not at the level of the others, nor was our hostess and instead of being able to sit in the living room (with or without the hosts as in the other places), we spent the rest of the evening in our rooms.
The descriptions and directions to the various places, including all the wonderful sights to see, was as good as having our own personal guide sitting beside us. It was spectacular, made all the easier by having the compact folder (in which we kept our passports, the papers of the car, and all other papers required at a moment's notice.
Thank you, once again and we sincerely hope that we will be able to use Umfulana again one day on one of our future trips.
Roslyn Kaplan |
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