Germany Tour: William Hartman

Our vacation was fantastic! You planned a perfect itinerary for us to experience Germany. All of the inns were fabulous and the people were very nice to us.

The only problem we experienced was with Avis. On arrival we asked for a GPS and they said they didn't have any. So we took our tour using maps. When we returned the car the technician asked us for our GPS cd's. Apparently the car had a built in GPS that required cd's. We told them we never received them and they said they were going to charge us for losing them. I had taken out complete insurance so they said it would cover the expense but still I am upset that they told me they didn't have any and then charged me for losing them.

Thank you again. We had a wonderful time and will certainly recommend you to all our friends.